f77b Privacy Policy

Introduction and Applicability

f77b is a trusted online gaming platform in Bangladesh. This Privacy Policy ("Policy") applies to all users of the f77b website, mobile application, and all related services ("Platform"). This Policy describes how we collect your personal information, how we use it, with whom we share it, and how we keep it secure.

By using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our Platform.

What Information We Collect

The following types of information may be collected during registration and use of services on the f77b Platform:

2.1 Information Provided Directly by You

• Full name and date of birth
• Email address and contact details
• Password (stored in encrypted form)
• Identity document details (required for KYC verification)
• Financial transaction information (deposit and withdrawal details)
• Records of live chat and support conversations

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Browsing activity on the Platform and session duration
• Gaming activity and history
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may receive transaction confirmation information from payment processors such as bKash, Nagad, Rocket, and banks. In addition, information may be collected from authorized agencies for fraud prevention and identity verification purposes.

Purpose of Information Use

f77b uses your information for the following purposes:

3.1 Service Operations

• Creating, verifying, and managing accounts
• Providing gaming services and recording results
• Processing deposits and withdrawals
• Providing bonuses, promotions, and VIP benefits

3.2 Security and Compliance

• Age verification — only users aged 21 or above may open an account
• Preventing fraud, money laundering, and unauthorized activity
• Enforcing responsible gaming policies
• Maintaining records for dispute resolution and audit purposes

3.3 Communication and Improvement

• Sending notifications related to transactions and accounts
• Providing customer support
• Analyzing and improving Platform performance
• Creating a personalized experience based on your preferences

Information Storage and Security

f77b gives the highest priority to the security of your personal information. We adopt industry-standard technical and administrative safeguards, which include:

• SSL (Secure Socket Layer) encryption — all data transmissions are secured
• Encryption of data at rest (AES-256 standard)
• Data stored on secure servers with regular security audits
• Multi-factor authentication for account access
• Data access restricted to authorized personnel only

4.1 Data Retention Period

Your information will be retained for as long as your account is active and for as long as necessary to meet applicable legal obligations after account closure. Financial transaction records in particular will be retained for the period required under relevant regulations.

Information Sharing and Disclosure

f77b does not sell your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, banks), identity verification agencies, and technology service providers. These partners are obligated to use the information solely for purposes directed by f77b.

5.2 Legal Obligations

Information may be disclosed to the relevant authorities in response to court orders, lawful requests from investigative agencies, or other legal obligations.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of f77b's business operations, user information may be transferred. We will notify you in advance of any such change.

5.4 With Your Consent

Beyond the circumstances described above, your information will not be shared with any other party without your explicit consent.

Cookies and Tracking Technologies

The f77b Platform uses cookies and similar technologies. These are small data files stored in your browser that help us improve the quality of our services.

6.1 Types of Cookies

• Essential Cookies: Necessary for the Platform to function correctly — login sessions, security tokens
• Performance Cookies: For analyzing and improving Platform usage
• Functionality Cookies: For remembering your preferences and settings

6.2 Cookie Control

It is possible to disable cookies through your browser settings. However, this may limit some features of the Platform. Disabling essential cookies may cause difficulties with the login and transaction processes.

Your Rights

As a user of the f77b Platform, you have the following rights:

• Right of Access: You may request a copy of the information we hold about you.
• Right of Rectification: You may request correction of inaccurate or incomplete information.
• Right of Erasure: In certain circumstances, you may request deletion of your information (subject to legal obligations).
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
• Right to Data Portability: You may request your information in a structured format.
• Right to Object: You may object to the use of your information for specific purposes, including the sending of marketing messages.

To exercise the above rights, please contact the support team. We will respond to your request within a reasonable time.

Protection of Minors

The f77b Platform is intended only for users aged 21 or above. We do not knowingly collect information from minors. An age verification process is followed at the time of registration.

If we receive credible information that a minor is using our Platform, we will immediately close that account and delete any stored information.

International Data Transfers

Our servers may be located in various countries. If your information is transferred outside Bangladesh, we will ensure that the transfer is carried out with adequate safeguards. We use industry-standard contractual protections.

Marketing Communications and Withdrawal of Consent

Based on the consent you provided when creating your account, we may send you promotional messages, bonus offers, and Platform update information.

10.1 How to Withdraw Consent

You may stop receiving marketing messages at any time by:

• Clicking the "Unsubscribe" link in any email you receive
• Changing your communication preferences in account settings
• Contacting the support team

However, transaction confirmations, security alerts, and other important account-related messages will continue to be sent.

Changes to the Policy

f77b reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you through the following methods:

• Displaying a prominent notice on the website
• Sending a notification to your registered email address
• A pop-up notification when you log in to your account

Continued use of the Platform after any changes will be considered your acceptance of the updated Policy. If you do not agree with the changes, please contact us to close your account.

Contact and Complaints

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us through any of the following channels: